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Help Center

Frequently Asked Questions

Find answers to common questions about sizing, shipping, returns, and more.

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Questions About Your Order?

Our friendly support team is available Monday through Friday, 9AMโ€“5PM EST to help you with any questions about sizing, orders, or styling advice.

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Sizing & Fit

What sizes do you offer?
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We offer sizes 1X through 6X across our entire collection. This corresponds to US sizes 14/16 (1X) through 34/36 (6X). We are committed to true size inclusivity โ€” not just token plus sizes. Every style is available in all sizes.
How do I know which size to order?
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We recommend using our Size Guide to compare your bust, waist, and hip measurements to our charts. If you're between two sizes, we generally recommend sizing up for the most comfortable fit. You can also use our Size Calculator for a personalized recommendation.
Do your swimsuits run true to size?
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Yes, our swimwear generally runs true to size. However, this can vary by style:
  • Bikinis: True to size, adjustable straps accommodate different cup sizes
  • One-pieces: We recommend sizing by hip measurement if you're between sizes
  • Swim dresses: Designed with extra ease, consider sizing down for a more fitted look
  • Cover-ups: Intentionally oversized for a relaxed, beachy fit
What if I'm between sizes?
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If you fall between two sizes, we recommend ordering the larger size. Our swimwear is made with quality elastane that provides a comfortable stretch, and our fabrics will feel much better when they have a little room to breathe. If you prefer a more compressive fit, size down. You can also contact us at support@curvacoast.com for personalized fit advice.
Do you accommodate different cup sizes in bikini tops?
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Yes! Our bikini tops are designed for bust sizes A through G cup. Most of our styles feature fully adjustable halter and back straps that allow you to customize the fit for your cup size. Our underwire styles provide additional lift and support for larger cup sizes. The product page for each style specifies the cup size range it's designed to accommodate.
Can I get personalized sizing help?
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Absolutely! Email our fit specialists at support@curvacoast.com with your measurements (bust, waist, hip) and the style you're interested in, and we'll give you a personalized recommendation. We respond within 24 hours on business days.
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Orders & Shipping

How long does shipping take?
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  • Standard Shipping (Free on orders $75+): 5โ€“7 business days
  • Express Shipping ($12.99): 2โ€“3 business days
  • Overnight Shipping ($24.99): Next business day (order before 2PM EST)
  • International: 10โ€“21 business days depending on destination
All orders are processed within 1โ€“2 business days. You'll receive a tracking email once your order ships.
Do you offer free shipping?
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Yes! We offer free standard shipping on all US orders over $75. Orders under $75 ship for a flat rate of $8.99. We also occasionally offer free shipping promotions for all orders โ€” follow us on social media to stay updated.
Do you ship internationally?
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Yes! We currently ship to 28 countries. International shipping rates are calculated at checkout based on your location. Please note that international customers may be responsible for customs duties and import taxes, which are not included in the order total. We ship from Miami Beach, FL, USA.
How do I track my order?
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Once your order ships, you'll receive a confirmation email with a tracking number and a link to track your package. You can also log into your account to view order status. If you haven't received a tracking email within 3 business days, please contact us at support@curvacoast.com.
Can I change or cancel my order?
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We process orders quickly to get your swimwear to you ASAP! You have a 1-hour window after placing your order to make changes or cancellations. After that, we cannot guarantee changes. Contact us immediately at support@curvacoast.com if you need to make changes.
What if my package is lost or damaged?
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We take responsibility for lost or damaged shipments. If your package doesn't arrive within the expected window, or arrives damaged, contact us immediately. We'll investigate with the carrier and either reship your order or provide a full refund. Please keep photos of any damaged packaging or items.
Do you offer gift wrapping?
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Yes! We offer beautiful eco-friendly gift wrapping for $5.99. You can add this option at checkout and include a personalized gift message. Perfect for birthdays, holidays, or just because!
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Returns & Exchanges

What is your return policy?
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We offer a 30-day return policy for all items in their original, unworn condition with tags attached. Items must be returned in the original packaging. For hygiene reasons, swimwear must be tried on over underwear and the hygiene liner must be intact. See our full Return Policy for details.
How do I initiate a return or exchange?
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Email us at support@curvacoast.com with your order number and the reason for your return. We'll send you a prepaid return label (for US orders) and instructions within 1 business day. International returns are the customer's responsibility for return shipping costs.
How long does a refund take?
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Once we receive and inspect your return (usually within 3โ€“5 business days of receipt), we'll process your refund. Refunds are issued to the original payment method and typically appear within 5โ€“7 business days depending on your bank. You'll receive an email confirmation when your refund is processed.
Can I exchange for a different size?
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Absolutely! We offer free size exchanges within 30 days. Simply contact us at support@curvacoast.com with your order number and the size you'd like to exchange to. We'll ship the new size to you as soon as we receive your return, and we cover the return shipping for US exchanges.
What items cannot be returned?
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For hygiene and safety reasons, the following items cannot be returned:
  • Items that have been worn, washed, or had the hygiene liner removed
  • Items with missing tags or not in original packaging
  • Final sale items (clearly marked on the product page)
  • Gift cards
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Products & Care

What materials are your swimsuits made from?
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Our swimwear is made from 80% Recycled Nylon (ECONYLยฎ) and 20% Elastane. ECONYLยฎ is a regenerated nylon fiber made from ocean plastic waste, fishing nets, and other nylon waste. It's soft, durable, chlorine-resistant, and UV-protective (UPF 50+). We're proud to use sustainable materials without compromising on quality or comfort.
How should I care for my swimwear?
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  • Rinse with fresh cold water after every use (especially after pool/ocean)
  • Hand wash cold or machine wash on delicate cycle
  • Use mild detergent โ€” avoid bleach or harsh chemicals
  • Do not wring or twist โ€” gently squeeze out excess water
  • Lay flat or hang to dry in the shade (avoid direct sunlight when drying)
  • Do not tumble dry or iron
Proper care will significantly extend the life of your swimwear!
Is your swimwear chlorine and saltwater resistant?
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Yes! Our fabric is engineered to resist chlorine, saltwater, sunscreen, and UV rays. However, even the most resistant fabrics will eventually degrade with heavy use. We recommend rinsing your swimwear immediately after each use and following our care instructions to maximize longevity.
Do your swimsuits provide UV protection?
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Yes! All Curva Coast swimwear provides UPF 50+ UV protection, blocking over 98% of UVA and UVB rays. While this is excellent protection, we still recommend applying sunscreen to all exposed skin and reapplying throughout the day, especially after swimming.
Do the colors run or fade?
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Our colors are specially treated to resist fading from sun, chlorine, and saltwater. We use high-quality, colorfast dyes that maintain vibrancy through regular use. To preserve color longer, avoid exposing your swimwear to direct sunlight for prolonged periods when not worn, and always rinse after use.
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Account & Payments

What payment methods do you accept?
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We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Google Pay. All transactions are processed through secure, encrypted payment gateways. We never store your payment information on our servers.
Do you offer any discount codes or promotions?
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Yes! Sign up for our email newsletter to receive an exclusive welcome discount. We also run seasonal sales and promotions throughout the year. Follow us on Instagram, Facebook, and Pinterest to stay updated. Current active codes: CURVA10 for 10% off your first order!
Is my personal information secure?
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Your security is our top priority. We use 256-bit SSL encryption for all transactions and never sell or share your personal information with third parties. Our website is PCI-DSS compliant. See our full Privacy Policy for details on how we handle your data.
How do I contact customer support?
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  • ๐Ÿ“ง Email: support@curvacoast.com (response within 24 hours)
  • ๐Ÿ“ Address: 318 Ocean Drive, Miami Beach, FL 33139, USA
  • ๐Ÿ• Hours: Mondayโ€“Friday, 9AMโ€“5PM EST
We aim to respond to all emails within one business day. For urgent matters, include "URGENT" in your subject line.

Still Have Questions?

Our team is ready to help. We're friendly, knowledgeable, and always happy to go the extra mile.

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Email Support

support@curvacoast.com
Response within 24 hours

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Our Address

318 Ocean Drive
Miami Beach, FL 33139
United States

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Business Hours

Monday โ€“ Friday
9:00 AM โ€“ 5:00 PM EST
Closed on holidays